Rahul Kumar: We have to First Address the Issues that are Hindering the Growth of No Sir No Madam Ideology
Rahul Kumar, the founder of loanwala (http://www.theloanwala.com) upholds No Sir No Madam drive as a smart way of imbibing mutual respect between two people. Loanwala is India’s fastest growing online loan aggregator with tie-ups with over 15 banks across Delhi. They help their clients choose the best home loan, personal loan, and other offerings.
He is an MBA from Indian Institute of Banking and Finance. Rahul has worked for pharmaceutical giants such as, Sun Pharmacy, and Pfizer. In addition, he has also been an integral part of ICICI and HDFC bank.
At loanwala, the employees have the option to address their seniors without any salutation. Rahul understands the essence of inculcating a salutation ridden environment at workplaces. He believes it creates a podium for two people to feel mutually respected.
In continuation, he states — People should not ignore the discipline at the workplace. Just because the culture is casual, employees should not forget to carry their responsibility diligently.
Talking about corporations embracing No Sir No Madam custom, he remarks that many companies are welcoming this cordial change. He cites an instance while he was working at HDFC bank, where his boss briefed him to follow first-name culture. However, the traditional Indian companies still continue to heed to ‘Sir/Madam’ tradition. Rahul voices “If you address a senior, working in an Indian company, by his or her first-name, he/she will get offended.”
Rahul ventures — the reason behind No Sir No Madam doctrine being less prevalent in India is because of discipline and education. Majority of the employers fear that if they imbibe an informal culture, their employees will develop a ‘chalta hai’ attitude. His point being, employees display a lack of competence at the workplace when given such liberty.
Secondly, less-educated people do not understand the crux of No Sir No Madam teachings. An uneducated person would either not be willing to practice it or would misinterpret the meaning behind this motion.
Therefore, to induce the right connotation of first-name system, people need to be educated about it. This would assist in ensuring that people do not misconceive with No Sir No Madam culture and are conscientious about their responsibilities.
In India, government employees are the ones who consider salutation as a matter of pride. They impose their authority to exploit innocent people. Rahul narrates one such incidence when a traffic police halted him. After verifying the car’s document, the cop still tried to fine Rahul, for no legitimate reason. Rahul confronted him and asked the reason for which he is being fined.
Likewise, many people in India have to face similar victimization under the pretext of ‘Sir/Madam’ culture.
Majority of the blue-collar workers, in India are subjected to discrimination and ill-treatment. No Sir No Madam aims at uplifting authoritarian reception from their lives in order to elevate their stature in society.
Rahul enumerates — eradicating salutation order will take a long time. However, we must fight the causes, restricting the growth of first-name culture with the help of education. He questions the Indian education system and utters that schools are breeding human computers rather than innovators. Implementing No Sir No Madam from the school level would inform the kids about the responsibilities. It would also train them to follow first-name habit and completely eradicate salutation decree.
Overall, Rahul asserts — No Sir No Madam theory is a change in the benefit of the society. The only nuance that we ought to stress on is that people do not misunderstand the idea behind it. Therefore, if educated rightly, No Sir No Madam drive will impart social as well as workplace equality.